SHIPPING POLICY
IS SHIPPING FREE?
Yes, we offer free shipping on all orders in the United Kingdom.
1. HOW LONG WILL MY ORDER TAKE TO DISPATCH?
We just need no longer than 1 to 2 business days to deal with your order.
Cut off time at 1PM
2. HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Usually it takes 8~12 business days to arrive after being dispatched.
3. CAN I TRACK MY ORDER?
After your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order.
4. CAN I CHANGE MY ADDRESS?
Please contact us (contact@clydesy.com) before your item has been dispatched.
5. CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE UK?
No, we ship only to the United Kingdom.
6. Where do you ship from?
We are glad that we can offer good price and service to our customers. That’s why we offer shipping from our warehouses in Spain, Belgium, United Kingdom and Hong Kong. Depending on available stock.
We are glad that we can offer good price and service to our customers. That’s why we offer shipping from our warehouses in Spain, Belgium, United Kingdom and Hong Kong. Depending on available stock.
ATTENTION
Please also note that tracking numbers are not live trackers and updates can sometimes be delayed.
Please understand that sometimes delivery time may be delayed due to uncontrollable events.
We are not responsible for any fees that may be charged by customs. When the customer purchases a product, they automatically agree to accept and pay for all customs fees.
Please also note that tracking numbers are not live trackers and updates can sometimes be delayed.
Please understand that sometimes delivery time may be delayed due to uncontrollable events.
We are not responsible for any fees that may be charged by customs. When the customer purchases a product, they automatically agree to accept and pay for all customs fees.
For further assistance please email our customer service department at contact@clydesy.com
