FAQ
Frequently Asked Questions
Shipping
We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order. You can track your order here
Yes , please refer to our return policy
We provide Free shipping to the United Kingdom
These are our estimates:
| LOCATION | ESTIMATED SHIPPING TIME |
| UK | 8/12 Business days |
*This doesn’t include our 2 day processing time. Cut off time at 1PM
Payment
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
We accept all major credit cards (VISA, Mastercard) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
ORDERRING
Contact us at contact@clydesy.com Please note that any orders that have already been packed or shipped cannot be cancelled.
All of our transactions are based in British Pound. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
- Quick checkout process
- Easily view your order status and order history
- Receive updates detailing our new releases and special promotions
If you have any further questions or concerns that we haven’t highlighted, please do not hesitate to contact us at contact@clydesy.com – we’re here to help!
